Frequently Asked Questions

WHO CAN TAKE ADVANTAGE OF THE SCHOOLS RATES?

UK primary/secondary schools and colleges are able to take advantage of our schools rates when they are booked as part of a trip arranged by the school/college.

I HAVE MADE A PROVISIONAL BOOKING, HOW CAN I REQUEST MY TWO FREE PLANNING TICKETS?

You can request these at the time of booking, or by calling 0844 318 7655 or emailing bookings@timetour.co.uk

DO YOU OFFER EDUCATIONAL RESOURCES?

Yes, we offer a range of resources and lesson plans linked to the national curriculum which can be used before, during and after your trip. The resources are free and can be posted to you upon request.

DO YOU HAVE A RISK ASSESSMENT?

Yes. You can download the risk assessment here.

HOW DO I REPORT LOST PROPERTY?

For any item lost on the day please notify a member of staff, or after your visit contact operations team on 0844 318 7655

ARE THERE ANY AGE, HEIGHT OR WEIGHT RESTRICTIONS?

No. Our attraction is accessible to everyone.

IS THE ATTRACTION WHEELCHAIR ACCESSIBLE?

The London Time Tour Bus regrets that due to the design of the Routemaster it has not been possible to make the entrance wheelchair accessible. The London Time Tour Bus can reserve seating in advance for the lower saloon for those with mobility concerns.

WHAT ARE THE MEDICAL PROVISIONS ON-SITE?

We have First-Aid kit on the bus at all times.